Thank you for shopping at Hatch Outwest Precision LLC. If you are not entirely satisfied with your purchase, we're here to help.
NON-WARRANTY RETURNS
You have 30 calendar days, from the purchase date, to return a non-warranty item. If 30 days have passed, since your purchase, we can not process a non-warranty return.
To be eligible for a return, your item:
-must be unused and be in the original box
-needs to have a receipt or proof of purchase included
NON-WARRANTY REFUNDS
Once we receive the item, we will inspect it to determine its condition. Please include an email address and phone number. If the item is found to have damage, we will notify you of the charge to repair the item. If your return is approved, we will initiate a refund to your original method of payment. Shipping and credit card charges are non-refundable. Credits to a credit card will be received within a certain amount of days, depending on your card issuer's policies.
RETURN SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. You should consider using a trackable shipping service and/or purchasing shipping insurance in case of shipping damage. We do not guarantee that we will receive your returned item. All shipping costs are non-refundable. Ship your item to one of the following addresses depending on the return method:
Return Address if using USPS
Hatch Outwest Precision LLC
PO Box 195
Dayton, ID 83232
Return Address if using UPS or FedEx
Hatch Outwest Precision LLC
5306 W 900 N
Dayton, ID 83232
WARRANTY RETURNS
Refer to the warranty card or the warranty section on the website for details. https://www.hatchoutwest.com/warranty-and-care